Jake Sweeney Mazda West

Geoffrey Lyons

I purchased a car here in 2011 and have been coming back for all service needs. The service staff has always taken care of me well. They are transparent, answer all my questions, and will work to find the most cost effective solution to any problem. Excellent customers service and wonderful staff!

1 hour(s) ago

Tammy Brock

BAD DEALERSHIP!!!!!!! ON A TRADE-IN THEY WANT TO OFFER YOU A LOW AMOUNT ON YOUR CAR BUT ARE UNWILLING TO COME DOWN ON THEIR CAR. I MADE A COUNTER OFFER AND MR. T. NELSON SAID HE'D CALL ME BACK AFTER TALKING TO HIS MANAGER. I GUESS HE DOESN'T BOTHER TO CALL BACK WHEN THE MANAGER DOESN'T EXCEPT YOUR OFFER???? I GUESS NEGOTIATION IS ONLY ONE-SIDED AT THIS DEALERSHIP. MR. T. NELSON IS A SALESMAN TO AVOID, VERY UNPROFESSIONAL!!!!! I HAVE NEVER HAD SOMEONE NOT CALL BACK TO NEGOTIATE FURTHER OR AT LEAST TO SAY THEY CAN'T ACCEPT YOUR OFFER. PITIFUL!!!

1 hour(s) ago

Braedon Firebrand

Needed service done on my CX-5. The folks at the service dept were over the top awesome. TJ even took care of me when I was clueless about what my warranty covered. He helped me in a big way and I'll always use this location for service going forward. Good people!

1 hour(s) ago

Hemanth Yarlagadda

Been here for oil change. Process went smooth, no troue whatsoever. Would recommend this to a friend.

1 hour(s) ago

Glen Stroberg

Son just just purchased a 2018 Mazda 3. Things were good to Start then we had issues until I had to speak with Luke. I had a major prom with the GSM. Luke Sweeney reached out to address the issues and hopefully this will all be resolved. Just double check make sure get what you were promised before you take delivery.

1 hour(s) ago

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ADDRESS

2301 Ferguson Rd, Cincinnati, OH 45238, USA